Privacy Policy

• Identity data: name, email, phone, address, BVN/NIN where KYC is required.
• Payment data: wallet balance, transaction history, electricity meter numbers, DISCO references.
• Telemetry data: inverter output, battery state-of-charge, thermal readings, grid status — captured at 1–60 second intervals from your connected devices.
• Device data: IP address, browser, OS, session identifiers for security.

All data is transmitted over TLS 1.2+ and encrypted at rest using AES-256. Payment credentials are tokenised — we never store raw card PANs or CVVs. Telemetry streams are signed to prevent tampering in transit.

We share only the minimum data required, and only with:

• Licensed payment processors to fulfil wallet top-ups and electricity vending.
• KYC / identity-verification partners regulated by the CBN to confirm BVN/NIN.
• Distribution Companies (DISCOs) for meter validation and token issuance.
• Cloud infrastructure providers bound by data-processing agreements.

We never sell your personal data, telemetry data, or transaction history to advertisers or data brokers.

Under the Nigeria Data Protection Regulation you may:

• Request a copy of personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated telemetry history (subject to AML retention).
• Withdraw consent for non-essential processing.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Transaction records are retained for a minimum of seven (7) years to comply with CBN AML/CFT obligations. Telemetry data is retained for 24 months in raw form and indefinitely in aggregated, anonymised form for analytics.

Data Protection Officer · ESO ENERGY TECH LIMITED · info@eso-energy.com · +234 806 867 0809.